ONE END | Shipping Policy
1. Domestic Fulfillment (India) ONE END provides curated shipping services across India. Transit costs are dynamically calculated based on the weight, dimensions, and final destination of your order to ensure the most efficient delivery route.
2. Fulfillment Timeline Our team strives to dispatch all orders within 3–5 business days. For bespoke or personalized collections, please allow for extended preparation time as we ensure every detail meets our quality standards.
3. Precision Tracking Once your order departs our warehouse, you will receive a unique tracking identifier via email and/or WhatsApp. This allows you to monitor your gear’s journey from our end to yours in real-time.
4. Address Integrity To ensure successful delivery, please verify that your shipping coordinates are absolute and accurate at checkout. Due to our automated fulfillment process, we are unable to modify shipping addresses once an order has been dispatched.
5. Transit Discrepancies In the rare event that a package is lost or arrives damaged, please alert our team within 7 days of the expected delivery date. We will initiate an immediate investigation with our carrier partners to provide a resolution.
6. Logistics Partners & Delays ONE END reserves the right to select the most reliable carrier for your specific region. While we aim for precision, ONE END is not liable for transit delays caused by external factors such as weather, carrier strikes, or regional disruptions.
Contact Us: info@oneend.in